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FIVE STAR HOTEL |
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India’s leading chain of five star hotels becomes the “hotspot”
for business travelers by providing WiFi Internet access |
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The Challenge
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| In hospitality industry, constant improvement in the services and addressing every need of the hotel guests is the key success factor. Hotel wanted to be in the forefront in providing innovative value added services to their business traveler guests by helping them to conduct their business easily and efficiently during their stay. Access to the Internet is essential for every business traveler which many competitor hotels were providing within their business centers and conventional telephone lines. However this hospitality group decided to provide the internet access to their business travelers in the comfort of their rooms or lobby or pool side or Coffee Shop or anywhere in the facility where guests feel comfortable. Providing secure, flexible wireless internet access throughout the 35 story hotel facilities was a big challenge. |
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| Our Approach |
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Allied Digital Wireless Design experts conducted the in-depth Wireless site survey of the entire facility and identified the strategic locations for positioning Wireless Access Points for optimum coverage. Careful channel planning was also done to avoid conflicting wireless signals. Stuctured Cabling of backbone network which connects the Wireless APs was done using AMP cabling systems. Allied Telesyn L2 switches were used to form the backbone of Wireless Network. Linux based firewall and Authentication, Authorization and Accounting (AAA) system was deployed for secured wireless Internet access to the guests. The entire solution was integrated with Fidellio Property Management System for usage based billing to the guests. The entire wireless network was configured to provide WiFi Internet access to 1000 concurrent users and fine tuned to provide seamless roaming within the facility.
After successful implementation of the project, Group signed a long term support contract with Allied Digital to manage the wireless network along with 24x7 support services to their guests. |
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| Result |
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| This chain of hotels enjoyed the first mover advantage in providing WiFi hotspot services throughout their facilities which in turn resulted in to their customer satisfaction and retention. |
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| Solution Building Blocks |
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AMP Structured Cabling Systems |
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Allied Telesyn L2 Switches |
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Symbol Wireless Access Points |
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Services offered by Allied Digital in this Project |
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Project Consultancy |
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Project Management |
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FMS |
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AMC |
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