Allied Digital NOC is an innovative Managed Services platform propelling the managed services market into the 21st century. With Allied Digital Remote Management Services, it is now possible for customers to expect high value services at fixed monthly affordable costs. Allied Digital will use combination of industry standard remote monitoring & management products along with popular freeware & shareware tools to manage customer’s IT infrastructure remotely & efficiently.

Allied Digital is currently in talks with industry leaders in remote management & world class ITIL/ITSM based Service management systems. Being an Enterprise Solution partner for LANDesk, Allied Digital will bring best of the breed remote support products to power the NOC. These products will enable IT Asset Management, Remote Control for problem resolution, Patch Management, OS imaging & migration & Software license monitoring to be done from the NOC using the MSP model. Customers will get the benefit of these services without investing their time, effort & money to buy, install, configure & run these products.

This service works 24x7 and is staffed with experts having years of experience on desktops, servers, operating systems, messaging, security, databases, directory servers and backup systems. The NOC service is charged on a monthly pay-as-you-go basis per desktop or server. NOC covers monitoring and management of a wide variety of devices, platforms and applications.

Being the subset of Allied Digital’s NOC, SOC provides Proactive Protection and Risk Management for Enterprise Security, Round-the-Clock to the customers. Allied Digital is planning to be the first in the country to provide Managed Security Services (MSS) such as highly specialized 24x7 Information Security Surveillance Service, which is powered by advanced event correlation engine and incident handling technology. From our 24x7x365 facilities SOC, security technology allows organisations to fully leverage our specialized expertise in managing one of the most difficult and complex tasks in info-security today - round-the-clock security risk management, seamless network security monitoring, and real-time response to security threats and violations.

Find more details of services offered by NOC and SOC in the following sections.